(631) 634-6868
support@healthreception.com
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EN/VI/ES Multilingual

Natural conversations

Instant Booking

Real-time Scheduling

Smart Intake

Accurate Caller Info

Hear It Live
what we provide

See Exactly How Your AI Receptionist Works

HealthReception - Features Section

✦ Process

4 Steps To Seamless Patient Calls

01

Step

AI Answers Instantly

The AI answers instantly in English or Vietnamese using a natural, human-like tone with zero delay.

02

Step

Understands Needs Clearly

The AI listens naturally to your caller, gathers intent, symptoms, questions, and preferred time.

03

Step

Books Into Your Calendar

The AI checks your Google Calendar, offers available time slots, schedules the appointment, and sends confirmation.

04

Step

Sends Summary To Your Team

Every call ends with a clean email summary containing patient details, call intent, outcome, and follow-up actions.

✦ Our Features

Everything Your AI Receptionist Handles

Powerful features designed to help your clinic never miss a call and keep your team focused on patient care.

Core Features

All Plans

Bilingual EN/VI Support

Handles natural English and Vietnamese instantly, adapting to mixed-language speech and common patient questions.

All Plans

24/7 Realtime Answering

AI answers every call instantly, day or night, weekends and holidays—never miss another patient.

All Plans

Direct Calendar Booking

Books appointments directly into your Google Calendar with accurate details and instant email confirmation.

All Plans

Owner & Staff Email Summaries

Sends clean, structured summaries after each call so your team always knows what happened.

All Plans

Custom Greeting Message

Personalized greeting with your clinic name, AI name, and custom welcome message in both languages.

All Plans

Spam & Sales Call Blocking

Automatically blocks spam, robocalls, and sales calls so your team stays focused on real patients.

All Plans

Smart Conversations

Growth & Pro

Insurance Pre-Screening

Collects patient insurance info, verifies coverage questions, and prepares your team before the visit.

Growth+

New vs Returning Detection

Automatically identifies if caller is new or existing patient and adjusts conversation accordingly.

Growth+

Custom AI Personality

Customize your AI's tone, speaking style, and personality to match your clinic's brand.

Growth+

After-Hours Greeting

Special greeting and handling for calls outside business hours with appropriate messaging.

Growth+

Emergency Call Detection

Detects urgent symptoms, follows your clinic's protocols, and routes emergencies safely and accurately.

Growth+

Smart Caller Intake

Collects patient info, symptoms, questions, and preferences, then clearly confirms every detail before booking.

Growth+

Advanced Customization

Professional

Referral Source Tracking

Asks callers how they heard about your clinic and tracks referral sources for marketing insights.

Professional

Holiday & Event Greetings

Special greetings for holidays, clinic anniversaries, and seasonal promotions.

Professional

Custom Booking Rules

Set specific rules for appointment types, provider availability, and booking restrictions.

Professional

Unlimited Staff Recipients

Send call summaries and booking alerts to unlimited team members via email.

Professional

Custom Emergency Keywords

Define your own emergency trigger words and customize how urgent calls are handled.

Professional

90-Day Call Log Access

Extended call history retention for training, quality review, and record-keeping.

Professional
How To Set It Up
4 Steps to Get Your Clinic Live
Fast, secure onboarding handled by our team. Your AI Receptionist can be fully active within 24 hours.
Get Started
services4
Step 01 — Configure Your Clinic Profile

We enter your clinic information, services, hours, preferences, and call flow rules. Everything is customized to match how your clinic operates.

services5
Step 02 — Connect Your Google Calendar

Your calendar syncs securely with the AI, allowing real-time availability, booking, confirmation emails, and accurate patient details.

services6
Step 03 — Activate Your AI Phone Line

We deploy your configuration to your dedicated phone number and connect it to your clinic’s existing workflow.

No hardware or installation needed.

services7
Step 04 — Test & Go Live

You call the line, test real-time conversation, and verify bookings and emails. Once approved, your AI Receptionist is officially live.

Pricing
Simple Plans With Clear ROI
Choose the plan that fits your call volume. All plans include realtime answering, multilingual support (EN / VI / ES), email summaries, and full customization for your clinic.
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HealthReception - Pricing Cards (Updated January 2026)
Starter
$149/mth
Up To 100 Calls Monthly
Get Started
Perfect for solo clinics or after-hours backup.
Instant EN/VI Support
24/7 Realtime Call Answering
Direct Google Calendar Booking
Owner & Staff Email Summaries
Custom Greeting Message
7-Day Call Log Access
Email Support (48h response)
Popular
Growth
$297/mth
Up To 400 Calls Monthly
Get Started
Best value for growing practices with 2-3 providers.
Everything in Starter + Spanish Language
Insurance Pre-Screening Questions
New vs Returning Patient Detection
Custom AI Personality
After-Hours Custom Greeting
Multiple Staff Emails (up to 5)
30-Day Call Log Access
Priority Support (24h response)
Professional
$497/mth
Up To 1,000 Calls Monthly
Get Started
For busy practices needing full AI coverage.
Everything in Growth
Referral Source Tracking
Holiday & Special Event Greetings
Custom Booking Rules
Unlimited Staff Email Recipients
Custom Emergency Keywords
90-Day Call Log Access
Same-Day Support Response
Enterprise
Custom
Unlimited Call Volume
Contact Us
For DSOs and high-volume multi-location practices.
Everything in Professional
Unlimited Call Volume
Multi-Location Support
Dedicated Account Manager
Custom Integrations
SLA Guarantee
Priority 24/7 Support
Custom Contract Terms